financial and business documents on the table

Communication And Record Keeping Awareness

Product Description

Course Description

This course provides key information for care workers in respect of recording data, and how vital it can be to store data in a systematic way. The course will also ensure participants can communicate effectively.

Outline of programme;

  • Definition of communication
  • Communication methods and techniques
  • Models of communication and communication management
  • Legislation and good practice
  • Key principles of record keeping
  • Care records
  • Errors and prevention


The course is delivered in 2 hours and candidates must demonstrate a willingness to learn along with interaction of group activities.



£299.00 excl. VAT

Discounts are available for group bookings.

For large group bookings Call 0208 1445693 or fill out our group booking form by selecting the number of people then add to cart.